How Zestie handles data with care.

We collect information restaurants provide directly, including business name, outlet details, staff accounts, billing details, and support conversations.

We also collect guest interaction data generated through Zestie flows, including bookings, menu views, cart activity, orders, bill events, review prompts, loyalty activity, and campaign interactions.

Technical data such as device type, browser, approximate location, IP address, and product usage logs may also be collected for security, analytics, and reliability.

Zestie uses data to operate restaurant ordering, guest engagement, loyalty, repeat visit, analytics, automation, and support workflows.

We use data to improve product performance, generate revenue and retention insights, prevent misuse, troubleshoot issues, and communicate product or account updates.

We do not sell personal information. We use data only to deliver and improve Zestie services for restaurants and their guests.

Information may be processed by infrastructure, analytics, messaging, payment, and support vendors acting on our behalf under appropriate contractual and security controls.

Restaurants remain responsible for lawful collection and use of guest data inside their business operations, including consent and outreach practices where required by law.

We may disclose information when legally required, to protect rights or safety, or as part of merger, acquisition, financing, or asset transfer.

We retain information for as long as needed to provide services, meet contractual obligations, resolve disputes, maintain records, and comply with law.

Zestie uses reasonable administrative, technical, and organizational safeguards to protect data from unauthorized access, misuse, disclosure, loss, or destruction.

No internet system is fully risk-free, so restaurants should also use strong passwords, access controls, and approved staff processes.

Restaurants may request account updates, export assistance, or deletion review by contacting us via WhatsApp.

Guests who want to access, correct, or delete data should contact restaurant directly first. Where needed, Zestie will support verified restaurant requests.